When you use the Oscorm’s website, platform, or services, you acknowledge that you have accepted and are bound by these Terms and Conditions and any incorporated policies. This agreement applies to both our Direct Service Projects and Offshore Outsourcing Teams business models, ensuring transparency, compliance, and operational excellence under our in-house management. Your continued use of our services will constitute your acceptance of the amended Terms and Conditions. This agreement outlines our transparency and mutual understanding with clients regarding the provision of outsourced services and dedicated subject matter experts.
Oscorm provides offshore outsourcing and dedicated expert team services across a number of categories.
We offer Direct Service Projects and Offshore Outsourcing Team solutions managed completely in-house — with no third-party or freelancer involvement.
Delivery of all services will be based on the scope of the project, schedules and mutually agreed quality criteria with the client. Our aim is to offer dynamic and talented persons and groups to support the companies to expand effectively and make a difference in favor of their outcome.
All our offshore operations are conducted from Oscorm’s ISO-certified premises, equipped with secure IT systems, controlled access, and employee welfare infrastructure including training rooms, conference rooms, workstations, and pantry facilities. Our systems comply with ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) standards.
To help ensure the project runs smoothly, it is expected that clients will:
Oscorm cannot be held accountable, to any delays, errors or any other outcomes resulting out of unfinished or incomplete provision of information by the client.
The services of Oscorm will be paid according to the current contract or proposal, and it will involve the upfront deposits, milestone payment and/or recurring fees. Any invoices are payable within the stipulated payment term. Delays in payments can cause delays in projects and/or fines. Until otherwise, they cannot be refunded until an engagement is confirmed.
Any material, deliverables, code, designs and documentation created by Oscorm is owned by Oscorm until paid in full. In full payment the client shall hold the ownership and control in use of such materials but under the applicable service agreement. Duplication, theft, or sharing of the intellectual property of Oscorm is forbidden and its violation can lead to prosecution.
For Offshore Outsourcing Teams, all project data and deliverables are stored and managed within Oscorm’s secured servers and internal systems.
Oscorm undertakes to maintain the confidentiality of all client information, company information, and project information at all times. We will also never disclose any personal or company identifiable information to any third party without your permission in writing. All operations are managed internally by Oscorm. Our data protection measures to protect personal data comprise of but not limited to; encryption, access control and conformity to the relevant privacy laws.
All offshore outsourcing services are performed within Oscorm’s controlled premises and systems, ensuring data privacy, GDPR alignment, and secure offshore operations.
Oscorm maintains its own office infrastructure with advanced systems, training rooms, conference areas, secure network connectivity, and employee amenities. All offshore teams operate within these controlled environments to maintain compliance, security, and consistency in service delivery.
Oscorm will not pay either direct or incidental damages as a result of using its services.
The client accepts to release and indemnify Oscorm against the loss, claims or damages, caused by the unauthorised use of its services, the violation of the terms of the Agreement by the client, or any other activities which are not permitted by Oscorm. Oscorm will never be liable to a client in an amount that is higher than the amount paid in fees of the particular service covered.
Oscorm has the right to either suspend or terminate the services in case any Policies of Osercorm are breached:
Putting an end to services will not cancel any financial obligations to Oscorm and it will not cancel any obligation to turn over and/or destroy materials that are confidential and that were exchanged privately during the project.
The laws of India shall govern these Terms & Conditions. Any dispute arising out of, or in connection with this agreement, shall be submitted to mediation or arbitration in the first instance.
If the dispute is not resolved, it will be resolved in the competent courts of India in a manner that is fair and according to the law for all parties. All offshore outsourcing engagements are subject to Indian jurisdiction unless otherwise stated in client contracts.